Personal Information: When you engage with our services, we may collect personal information such as your name, contact details (including phone number, email address, and physical address), and any other information you voluntarily provide to us.
Usage Information: We may gather non-personal information about your interaction with our website, such as your IP address, browser type, operating system, and pages visited. This information helps us analyze trends, improve our website, and enhance your user experience.
Service Provision: We utilize your personal information to provide the appliance repair services you requested. This includes scheduling appointments, diagnosing appliance issues, performing repairs, and communicating with you throughout the process.
Communication: We may use your contact information to send you important updates, appointment confirmations, service-related notifications, and administrative messages. We may also contact you to seek feedback on our services or inform you about special offers or promotions, provided you have opted to receive such communications.
Internal Purposes: We may use the information we collect for internal purposes, such as data analysis, research, and improving our services. This helps us tailor our offerings to better meet your needs and enhance the overall customer experience.
Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services. These providers are bound by confidentiality agreements and are only authorized to use the information for the specific purposes outlined in this Privacy Policy.
Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental authority. We may also disclose your information to protect our legal rights, enforce our Terms and Conditions, or investigate potential violations or fraudulent activities.
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.
Opt-Out: You have the right to opt out of receiving promotional communications from us. You can do so by following the instructions provided in our communications or by contacting us directly.
Access and Correction: If you wish to access, correct, or update the personal information we hold about you, please contact us using the information provided at the end of this Privacy Policy.
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on our website with a revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.